Kia Roadside Assistance
Available 24 hours a day, 7 days a week
As a valued Kia owner, you have access to our Extra Care Roadside Assistance Program from anywhere in Canada or the continental United States by dialing:1-866-444-KIA1 (5421)
Kia Motors America Customer Experience1-800-333-4KIA (4542)
For Roadside Assistance in the US, press 1
Our Extra Care Roadside Assistance Program coverage includes:
5-year/100,000 km - Worry-free comprehensive warranty covering virtually the entire vehicle.*
5-year/100,000 km - Powertrain Warranty covering the engine, transmission, axles, differentials and driveshafts.*
1-year/20,000 km - First-year adjustments covering consumable items such as bulbs, wiper blades, fuses, brake pads, etc.*
8-year/130,000 km - Major Emission Components that guarantee that the car will conform with government emission regulations.*
5 year/ unlimited mileage - Roadside Assistance covers you in case of mechanical breakdown
8-year / 150,000 kms Hybrid, Plug-In Hybrid, Electric Vehicle (EV) Components
Kia’s Roadside Assistance claim reimbursement requests should be submitted to the following address:
Kia Roadside AssistanceAttention: Claims DepartmentP.O. Box 190Richmond Hill, ONL4B 4R5
For any further information regarding our Roadside Assistance program, please contact our Customer Experience Department toll free at 1-877-542-2886 or visit our Contact Kia webpage.
Roadside Assistance Claim Form
Please download our roadside assistance claim form.Download
Email : email@example.com
Website : roadsideclaims.xperigo.com
First Responders Guides
Download our first responders guide for Kia vehicles.Soul EVNiroNiro Plug-in HybridOptima HybridOptima Plug-in Hybrid
Roadside Assistance App
- Download the new all-in-one Kia Roadside Assistance mobile app for easy access to many roadside services in English and French.
- Register your new Kia vehicle(s) covered under warranty to take advantage of the following mobile services:
- Roadside Assistance - Easily request roadside services directly from your smartphone without placing a call! Location information is delivered directly to a local roadside problem-solving technician for quick response.
- Find a Dealer - Need information on the closest Kia dealership to your location? Want to call your selling dealer? The mobile app's interactive map provides all the details you'll need.
- Warranty Coverage - Not sure when your coverage expires? After registering your vehicle, view the summary of coverage any time.
- We're Here to Help - At any time, speak to a live Roadside Assistance agent at the push of a button.