Kia Roadside Assistance

Roadside Assistance
Available 24 hours a day, 7 days a week

As a valued Kia owner, you have access to our Extra Care Roadside Assistance Program from anywhere in Canada or the continental United States by dialing:

1-866-444-KIA1 (5421)
Kia Motors America Customer Experience
1-800-333-4KIA (4542)

For Roadside Assistance in the US, press 1

Our Extra Care Roadside Assistance Program coverage includes:

  • 5-year/100,000 km - Worry-free comprehensive warranty covering virtually the entire vehicle.*

  • 5-year/100,000 km - Powertrain Warranty covering the engine, transmission, axles, differentials and driveshafts.*

  • 5-year/100,000 km - Roadside Assistance covers you in case of mechanical breakdown anywhere in North America.

  • 1-year/20,000 km - First-year adjustments covering consumable items such as bulbs, wiper blades, fuses, brake pads, etc.*

  • 8-year/130,000 km - Major Emission Components that guarantee that the car will conform with government emission regulations.*

For the first 60 Months or 100,000 km, whichever occurs first. The program covers the vehicle registered, regardless of who is driving the vehicle. Kia’s Roadside Assistance claim reimbursement requests should be submitted to the following address:

Kia Roadside AssistanceAttention: Claims DepartmentP.O. Box 190Richmond Hill, ONL4B 4R5

For any further information regarding our Roadside Assistance program, please contact our Customer Experience Department toll free at 1-877-542-2886 or visit our Contact Kia webpage.

Roadside Assistance Claim Form

Please download our roadside assistance claim form.

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First Responders Guides

Download our first responders guide for Kia vehicles.

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